Service Technician Abroad - Electronics

translation.jobSpecialisations:
Installation & Services
translation.jobLocation:
Kortrijk
translate.jobType:
Full-time

VANDEWIELE is a world leader in the design, construction and integration of high-tech systems for the textile industry.

Our mission is to remain the market leader, not only through continuous technology-driven innovation in our machines and production processes, but also through international cooperation and teamwork. All of this is possible thanks to our 4000 employees worldwide, including 600 in Belgium (headquarters Kortrijk).

We are working on the next generation of smart, integrated and interconnected machines, with a close interaction between R&D and production. Vandewiele has a state-of-the-art production system, with our complete automated manufacturing process being realized in-house.

To join our multidisciplinary team, we are looking for Customer Service Technicians to install our textile machines and provide service to our customers worldwide.

Your role

After an induction period in which you get to know our machines, you will be involved and trained under supervision in the installation/servicing of new machines at the customer's premises to gradually take on these tasks autonomously.

The internal customer service department not only gives you your assignments but also supports you with the necessary information and feedback. For this, you can also call on a large database of data and tap into the network of your colleagues. Nevertheless, the position requires a high degree of autonomous working, with a customer-oriented attitude.

You report to the internal customer service department on the progress of the installation and/or interventions, on suggestions for improvements and on customer questions. With the customer, you fullfil the role of ambassador for the company.

Your profile

  • You hold a bachelor/master degree in electronics or automation direction.
  • You have an analytical mind and a broad technical interest (also in the fields of electromechanics or weaving)
  • You are stress-resistant and able to set priorities
  • You are prepared to frequently (up to 70% of working hours) carry out assignments abroad (worldwide with a high proportion of Middle East, Eastern Europe)
  • You adapt easily to an ever-changing work environment and can work sufficiently autonomously
  • You have a customer-oriented attitude in a multicultural environment
  • You can express yourself in English and preferably also in French and German

Our offer

  • You will join an international, high-tech environment with a flat structure in a friendly atmosphere.
  • You get the opportunity to grow based on your own interests and strengths, through a well-guided induction period and training opportunities.
  • We will offer you a motivating remuneration adapted to the function.
  • Finally you will enjoy a family-friendly leave scheme with 38 days off.

We are always evolving and our people with us!

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